Ever walked out of a Subway craving a little something extra—like a chance to win free food just for sharing your thoughts? That’s where TellSubway.com comes in. This customer satisfaction survey lets you voice your opinions about your recent Subway experience while entering you into a sweepstakes for tasty rewards. Whether you loved your sandwich or have suggestions for improvement, your feedback helps Subway serve you better. Here’s everything you need to know about the Subway customer survey, from how it works to how you can participate.

What Is TellSubway.com
TellSubway.com is the official feedback portal for Subway, one of the world’s largest fast-food chains. Designed to gather customer opinions, the survey covers everything from food quality and service speed to restaurant cleanliness. By participating, you help Subway improve its offerings—and get a shot at winning a coupon or discount as a thank-you. The process is quick, easy, and accessible online, making it a win-win for both customers and the brand.
About Subway
Founded in 1965, Subway has grown into a global giant with over 40,000 locations in more than 100 countries. Known for its customizable sandwiches, fresh ingredients, and healthier fast-food options, Subway has built its reputation on customer-centric values. The TellSubway survey reflects this commitment by giving customers a direct channel to share their experiences—good or bad—and influence future improvements.
Why Does Subway Conduct This Survey
Subway uses the feedback from TellSubway.com to:
- Enhance food and service quality based on real customer input.
- Identify trends in customer preferences (like popular toppings or bread choices).
- Reward loyal customers with promotions or sweepstakes entries.
- Address issues quickly, such as cleanliness or staff behavior.
Key Benefits of Taking the Subway Customer Survey
Participating in the Subway feedback survey isn’t just about helping the company—it’s about scoring perks for yourself too. Here’s what’s in it for you:
1. Chance to Win Free Food or Discounts
After completing the survey, you’ll typically receive a validation code for a discount on your next Subway order or an entry into a sweepstakes for bigger prizes.
2. Quick and Easy Process
The survey takes just 3–5 minutes, and you can do it from your phone or computer—no lengthy forms or complicated questions.
3. Influence Future Menu Items
Your feedback could shape new sandwiches, ingredients, or even promotions. Subway has introduced items like the Beyond Meatball Marinara based on customer demand.
4. Improve Local Subway Restaurants
Since surveys are tied to specific locations, your input helps managers address issues like slow service or inconsistent food prep.
5. No Purchase Necessary
While some surveys require a receipt, others let you participate without one—just check the TellSubway.com rules.
How to Take the Subway Survey: Step-by-Step
Ready to share your thoughts and potentially score a free sub? Here’s how to complete the Subway customer satisfaction survey:
Step 1: Visit TellSubway.com
Go to the official survey site at TellSubway.com. Some regions may use alternate portals, so check your receipt for the correct link.
Step 2: Enter the Required Details
You’ll need:
- A recent Subway receipt with a survey invitation (or proceed without one if allowed).
- Basic details like the restaurant number, date, and time of your visit.
Step 3: Answer the Survey Questions Honestly
The questions cover:
- Food freshness and taste
- Staff friendliness and efficiency
- Restaurant cleanliness
- Overall satisfaction
Step 4: Submit and Receive Your Reward
After submitting, you’ll get a coupon code for discounts (e.g., “Buy One Get One Free”) or confirmation of your sweepstakes entry. Use the code on your next Subway order!
Pro Tips for a Smooth Survey Experience
- Keep your receipt handy—some surveys won’t let you proceed without it.
- Complete the survey within 3 days of your visit for eligibility.
- Be specific in feedback to help Subway make meaningful changes.
- Check spam folders if you’re expecting an email reward.
Here’s What Else You Should Know
Can I take the survey without a receipt? Sometimes—check the website for rules in your region. Purchases are usually required for rewards.
How often can I participate? Typically once per receipt, but Subway may limit entries to one per household.
Are there age restrictions? Yes, participants are usually required to be 18+.
Your Feedback Matters Start Surveying Today!
Whether you’re a die-hard Subway fan or just dropped in for a quick bite, your opinion counts. The TellSubway.com survey is a simple way to make your voice heard while unlocking tasty rewards. Next time you enjoy a sub, save your receipt and head online—your next meal could be on the house! Ready to get started? Visit TellSubway.com now and share your experience.
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